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FAQ | Crooked Tree Golf Club

You may have many questions as you prepare to travel this golf season, and we want to help! We have compiled a list of frequently asked questions and answers. Didn't find your answer? Contact us by calling 866.585.8123.

  • Crooked Tree Golf Club is slated to open on May 6, weather dependent.

  • We are implementing a daily health screening for all team members reporting for work.  If a team member does not pass the screening, they will be sent home with pay.  If team members are feeling ill or taking care of an ill family member, they are instructed to stay home. We are continuing training on COVID-19 awareness and also advising of proper health etiquette, including limiting contact with their eyes, nose, and mouth, and hand hygiene.  In our daily meetings, our teams are reminded that cleanliness starts with the simple act of proper hand hygiene. We are enforcing frequent handwashing with soap and water for at least 20 seconds or an alcohol-based hand sanitizer if soap and water are unavailable, and providing frequent breaks to wash stations and increased access to hand sanitizing stations. 

  • Yes, you are required to wear a mask while inside the golf shop or dining facility. A mask can be provided to you if needed, and based on availability. 

  • All team members who work indoors or in close contact with guests are required to wear masks while working.  In addition, many team members, including those in food and beverage and housekeeping, are required to wear gloves as appropriate and needed. 

  • We take standards for hygiene and cleanliness very seriously.  On a daily basis, we are working to ensure we meet the latest guidance.  We use cleaning products and protocols that are effective against a broad spectrum of viruses, including COVID-19:

    • Public Spaces: We have increased the frequency of cleaning and disinfecting in public spaces to every two hours while operating with a focus on door handles, food counters, locker rooms, and public bathrooms.  Sneeze guards have been added to counters, and sanitizing stations have been added.

    • Golf Carts: Golf carts will be sanitized before and following every use with a CDC approved Peroxide sanitizing solution.

    • Back of House: In the spaces where team members work "behind the scenes," we are increasing the frequency of cleaning and focusing on high-touch areas like entrances, break rooms, and staff offices.

  • Yes, however if possible we recommend using credit card and debit card payments.  Golfing  guests can also set-up resort charging by clicking here.

  • On the course, no more than four players are allowed in a group. Please adhere to six feet of social distancing at all times, and depart from the facility at the conclusion of your golf round.
    We also kindly request that only one person per group enter the Clubhouse to pick up food orders.

  • Tee times are limited to four players; larger groups are not permitted at this time. 

  • Yes. Patrons in the Golf Shop is limited to four people at one time. We do require all guests who enter the Golf Shop to wear a mask and distance yourself from other guests by six feet. 

  • Please arrive no earlier than 10 minutes before your tee time and adhere to social distancing.

  • Please see an outside golf attendant once on property. If you have not pre-paid for your round, you will need to check in with the Golf Shop staff.

  • Scorecards are available outside of the Golf Shop in the cart staging area.  Additionally, you can download and use the BOYNE Golf App.

  • All guests are responsible for their reserved tee times. No payment will be collected to reserve a tee time; in the event of a no show, the credit card associated with the tee time reservation will be charged as follows: Tee time canceled more than 48 hours before tee time, no fee charged. Tee time canceled 24-48 hours before tee time, 50% of greens fee will be charged. Tee time canceled less than 24 hours before tee time will be charged 100% of greens fees.

  • Yes, the practice facilities will be open when the course opens. The putting greens will not have cups in. The balls will be sanitized. Social distancing should be maintained.

  • Yes. Please see our Private Instruction page for details.

  • Yes, please call ahead to arrange your rentals.

  • Yes, restrooms will open and be available. Restrooms will be cleaned frequently.

  • Water stations are not open on the course at this time.  Please plan to bring your own water for hydration. 

  • All rakes have been removed from the golf courses.  Please smooth your ball and foot marks best you can.  

  • Shuttle service is not available at this time.

  • For tee time reservations, please call 866.585.8123 or reserve online.

  • For golf package reservations, please call 866.585.8123.

  • Yes, you can. You may change dates at any time. Your package rate may vary but you are welcome to do so.  Unless we are closed, normal cancellation policies apply.